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Set Up Two-Factor Authentication

Last updated on September 29, 2022

Two-factor authentication adds an additional layer of security to the authentication process by making it harder for attackers to gain access to a person’s devices or online accounts because knowing the victim’s password alone is not enough to pass the authentication check. Through iJoin Portal you have the option to enable Two-Factor Authentication on a per user basis.

Follow the instructions below to configure your Relius web experience such that participants can be made aware of their electronic delivery options and be seamlessly brought to the iJoin hosted page where their e-notification election can be made.

Enabling Two-Factor Authentication (2FA)

1.   Create New User

  • The option to enable 2FA for a new user is available through the Create New User function on the Settings > Users screen. Select the Create New User button.
  • Toggle to ‘On’ the Use Two Factor Authentication field for the user. The user will be required to set up their 2FA the first time they log into their account. 

2.   Existing Users

  • 2FA can be updated for existing users by entering the user profile and setting the toggle to ‘ON’ for the Use Two Factor Authentication field and selecting Save. The user will be required to set up their 2FA the next time they log into their account.

3.  Batch Updates

Batch Update functionality has been enhanced to all you to either enable or disable all users or a select users to be updated.

  • Navigate to Settings>Batch Updates.
    • Set Type to ‘Update User Settings’
    • o   Set Area/Field to ‘User Security – Two Factor Authentication’
    • o   Set Set Value To:
      • ‘Enabled’ – if you are turning on 2FA.
      • ‘Disabled’ – if you are turning off 2FA.
    • Set User Selection:
      • All Users – if you want to update all Users.
      • Select Users – if you want to update a subset of Users.
        • Opens box of available Users to be selected.
    • Click Perform Update button to initiate the updates.
    • Popup will be displayed asking for confirmation, select Proceed With Update to complete the request.

Information on the User experience when setting up their Two-Factor Authentication after their account is enabled:

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